Stop losing money on unpaid accessorial claims.
LoadLeak helps carrier teams recover unpaid detention claims, layover claims, TONU claims, lumper reimbursement, extra stop pay, short-pay issues, and other unpaid freight charges with a cleaner, faster claim workflow.
See what one missed week can cost
A lot of carriers do not lose money because the claim is invalid. They lose it because the detention claim, layover claim, TONU claim, or lumper reimbursement request never gets packaged, sent, followed up, and tracked properly.
Why it matters
Most teams already have the proof somewhere. The money leaks out when the process is too manual, too scattered, or too easy to abandon after the first broker delay.
- Unpaid freight charges pile up quietly across detention, layover, TONU, and short-pay issues.
- Claims get stuck in inboxes, phone calls, screenshots, and half-finished follow-up.
- Without a clean record, valid accessorial claim recovery turns into a write-off.
Purpose-built for accessorial claim recovery, not bloated TMS features.
Handle detention, layover, TONU, lumper, extra stop, and short-pay claims.
Brokers get a secure review link instead of another portal to manage.
Dispatch, billing, and ops stay aligned on what was sent, viewed, and paid.
Why LoadLeak exists
Carriers lose real money every month because brokers delay, ignore, reduce, or bury accessorial claims. LoadLeak exists to turn that messy process into a documented, professional, trackable recovery workflow.
Messy documentation
Drivers and billing teams rely on rough notes, screenshots, memory, and random email threads instead of a clean evidence package.
Slow broker follow-up
Claims get buried in inboxes, context gets lost, and nobody can quickly see what was sent, opened, accepted, declined, or disputed.
Revenue quietly leaks
Detention, TONU, layover, lumper, extra stop, and short-pay dollars slip away because the process is too manual and too easy to abandon.
A cleaner, more credible workflow for unpaid accessorial claims
LoadLeak stays focused on one job: helping carrier teams recover money faster while presenting brokers with a professional claim package instead of a messy chain of screenshots, emails, and explanations.
Labeled evidence packages
Upload and organize proof as Primary BOL, GPS / ELD Timeline, Dispatch Communication, Lumper Receipt, Rate Confirmation, and more.
Secure broker review links
Email brokers a private claim page where they can review the claim details and evidence without creating an account.
Claim timelines
Track the full lifecycle of every claim from draft to sent, viewed, accepted, declined, disputed, partially paid, or paid.
Multi-user team access
Invite billing, dispatch, and operations users into the same workspace so the claim process stays organized instead of living in shared inboxes.
Multi-workspace support
Dispatchers and teams managing multiple carrier organizations can separate claims, users, and activity by workspace.
Printable claim summaries
Generate clean claim views your team can print, save, forward internally, or use later for backend PDF generation.
Built for real freight billing workflows
No broker portal friction. No “figure it out in email” chaos. Just a cleaner accessorial claim recovery workflow that makes unpaid freight charges easier to manage.
- Brokers get a clean email with a secure link, not another login to manage.
- Carrier teams keep evidence private and only expose what the broker needs for that specific claim.
- Dispatch, billing, and admin users work from the same timeline instead of chasing each other in email.
Start recovering accessorial claims instead of writing them off.
If the proof exists, the next step should not be more inbox chaos. Start your first claim and let the system create the structure around it.
What this improves
Better submissions. Faster broker decisions. Cleaner internal follow-up.
- Claim packages look organized and credible instead of improvised.
- Your team gets a visible record of every send, open, accept, decline, dispute, partial payment, and payment update.
- Billing and dispatch stay aligned on what is still unpaid, what needs follow-up, and what has already been recovered.
- The system quietly builds broker behavior data in the background as your team uses the workflow.
How it works
Three simple steps: create the claim, send it to the broker, and track what happens next.
Create a claim
Enter the load details, claim type, amount, and upload your supporting documents.
Send to broker
LoadLeak sends a professional claim submission with a secure review link and organized evidence.
Track payment
See whether the claim was viewed, accepted, denied, disputed, partially paid, or fully paid.
Start without signup friction
Begin your first detention claim, layover claim, TONU claim, or lumper reimbursement request right away. Your account and workspace are created as part of the flow.
Enter claim basics
Provide your email, organization, claim type, and load ID.
Account created automatically
We create your account and workspace as part of starting the claim.
Continue and send
Add evidence, complete the claim, and send the broker a clean review link.
Start your first claim
No heavy signup process. Enter your details and claim basics. We will create your account and draft claim so you can finish it and send it to the broker.
Frequently asked questions
Common questions from carrier and dispatch teams using LoadLeak for accessorial claim recovery.
No. Brokers receive a secure review link by email and can review the claim, evidence, and decision options without logging in.
Evidence is stored privately and only exposed through controlled, claim-specific access when the broker receives the review link.
Yes. Billing, dispatch, and operations users can be invited under the same workspace with role-based access.
Detention claims, layover claims, TONU claims, lumper reimbursement, extra stop pay, driver assist, short pay, and similar unpaid freight charges.
No. LoadLeak is focused on accessorial claim creation, evidence packaging, broker review, and recovery workflow — not full TMS replacement.
Yes. The product direction supports multiple workspaces so dispatch services can separate claims and teams by carrier organization.
Recover unpaid money before broker delays turn it into a write-off.
Start the claim, organize the proof, send it professionally, and track the broker response before valid accessorial revenue disappears into excuses or silence.